Do you ship internationally?Yes we do...You can add the parts to your cartbut the shipping calculator does not do internationalorders. You can call or email for shipping quote
I didn't see the part I was looking for?Not everything is on our website...You can click on the parts request link orplease call us we may have what you are looking for
How do I pay for my order?You can pay with paypal or with credit cardchoose your option at check out
Do I pay sales tax on my order?You only pay sales tax if you live in New York state
How do I find the item I am looking for?You can use the simple search box...to type in a name or descriptionor if you are looking for a certain part numberyou can use the advanced search and click the SKUand type in the part number
What if I purchase a item that is out of stock?We try to keep all the items listed in stock..but there are times when we do sell out or oursuppliers are out of stock...We will contact youand offer a refund or we can ship the item whenwe get it back in stock.
Do you have a mobile site option?Yes, when you logon with your mobile deviceit should take you to the mobile site. If not youcan switch between the mobile site and the full siteby scrolling to the bottom of home page and clickingfull or mobile.What are the numbers listed next to a item (01)?If you use the parts by microfiche page, the number infront of the item corresponds to the item on the fiche.I can't find the item I am looking for?Use the search box in the upper right corner.You can search by part number, description or model.It maybe a item that we don't have listed on our site.You can email us and we can check to see if it is a itemthat we have or can order.My shipping cost seems high?If you have many items in the cart...sometimes the shippingcalculators over calculate. We only charge actual shipping. wewill refund you the difference. You can also choose one of theflat rate prices if that works for you.How long will it take to get my order?That depends on your location and how the item is shipped.We try to get most ordres out the same day. Most big itemsget shipped UPS ground. Smaller items are shipped USPS.You can always check your tracking number if you registeredwhen you ordrered.